Privacy Policy
Draft for the private alpha
Last updated October 5, 2026
Impactly helps you log the good you do and find ways to help near you. This policy explains what we collect, why, who can see it, and how to delete it. In short: we collect what the app needs to work, we don't sell your data, we don't show ads, and we don't track you across other apps or websites.
Who we are
Impactly is operated by James McGowan in Nashville, Tennessee ("Impactly", "we"). Questions about privacy go to hello@impactly.life.
What we collect
- Account: your email, password (stored only as a secure hash), name, date of birth and the invite code you signed up with. Your date of birth is used only to confirm you're 18 or older and is never shown to anyone.
- Profile: username, display name, photo, bio, interests, any social links you add, and the area you pick (city, state and neighborhood, plus the time zone that goes with it). We show your neighborhood or city, never your address.
- Activities you log: what you did, when, for how long, the category, who it helped, notes, photos, an optional place name and an optional linked event.
- Location: only when you tap "Near me" or "Use my current location". Your device's location is rounded to about 1 km on your device before it's sent or saved.
- Social features: who you follow and who follows you, comments, kudos, events you RSVP to, and groups and organizations you join or manage.
- Organization claims: if you claim an organization's page, the details and documents you send so we can verify it.
- Messages to us: contact form messages, feedback and reports you send, and the waitlist email if you asked for early access.
- Notifications: your notification settings and, if you turn on notifications, a push token or browser push subscription for your device.
- Technical data: sign-in cookies that keep you logged in, your light or dark mode choice (saved only on your device), and standard server logs such as IP address and browser type that our hosting providers keep for security and troubleshooting.
We don't use advertising, analytics or tracking tools, and we don't collect contacts, health data or financial information.
How we use it
- To run Impactly: your journal, stats, streaks, badges, feed, groups, events and maps.
- To show you nearby events and organizations, using your area or rounded location.
- To send the reminders, recaps and alerts you turn on (by email or notification). You can change these any time in Notifications.
- To keep Impactly safe: verifying 18+, reviewing reports, and preventing spam and abuse.
- To answer your messages and improve the app based on feedback.
What other people can see
Your profile is visible to other signed-in Impactly members by default. You can make it private in Settings, so only people you approve as followers see your activities. Each activity also has its own setting: Everyone, Followers only, or Only me. People you block can't see your activities or comments. Shared event and activity links show a short public preview.
Who we share it with
We don't sell or rent your personal information. We share it only with services that help us run Impactly, and only what each one needs:
- Supabase: database, sign-in and photo storage (United States).
- Vercel: hosting for the website and app.
- Resend: sending emails such as reminders, recaps and invites.
- Apple Push Notification service and Google Firebase Cloud Messaging: delivering notifications to the iPhone and Android apps.
- OpenStreetMap services (Photon by komoot, and Nominatim), or Mapbox: suggesting places while you pick your area, turning a rounded location into a neighborhood name, and addresses into map points. They receive what you type in the area search and rounded coordinates, not your account details.
- OpenFreeMap: map images, which your device loads directly from their servers (they see your IP address, as any website would).
We may also share information if the law requires it, or to protect someone's safety. If Impactly is ever sold or merged, we'll tell you before your information is moved to a new owner.
Deleting your account
You can delete your Impactly account and its data at any time: in the app, go to Profile, then Settings, then Delete account, or sign in at impactly.life/account/delete. If you can't sign in, email hello@impactly.life from your account's email address and we'll delete it within 7 days. What's deleted and what may be kept is described under "How long we keep it".
To delete some of your data without closing your account: open an activity and choose Delete (this removes its notes, place and photo too), or Edit to remove just the photo; tap Delete under any comment you wrote; and use Edit profile to remove your photo, bio or social links. These deletions take effect right away. For anything else, email us and we'll remove it.
Your choices
- Edit or remove your profile details, photo, socials and activities at any time.
- Make your profile private, or set any activity to Followers only or Only me.
- Turn notifications and emails on or off in Notifications.
- Ask for a copy of your data, or for us to correct it, by emailing hello@impactly.life.
- Delete your account at any time from Settings, or at impactly.life/account/delete. Can't sign in? Email us and we'll delete it for you.
How long we keep it
We keep your information while your account exists. When you delete your account, your profile, activities, photos, badges, comments, kudos, follows, RSVPs and memberships are deleted right away. Groups and organizations you own pass to the next member. Copies may remain in encrypted backups for up to 30 days. Reports and messages you sent us may be kept for safety and record-keeping, without being linked to your account.
Age
Impactly is only for people 18 and older. We don't knowingly collect information from anyone younger. If you believe someone under 18 has an account, tell us and we'll delete it.
Security
Connections are encrypted, passwords are hashed, activity photos are private and served through short-lived links, and access to data is limited by account. No system is perfectly secure; if something goes wrong that affects you, we'll let you know.
Changes
If we change this policy, we'll update the date above. For significant changes we'll tell you in the app or by email first.